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Resource Online Setup Form

Get full insight to your payment processing
Resource Online is Chase Paymentech's proprietary suite of innovative web-based reporting tools that provide merchants with solutions to effectively manage their payment processing data. ROL provides the ability to research, reconcile, manage exceptions, analyze data and access to your online statement.

To request access for a new Resource Online setup or for your statement to be emailed to you, please fill out the following information

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Reporting Level


Corporate/Company-Level

Corporate/Company-Level will only be able to view merchants that are part of that corporate/company relationship.
Merchant-Level

Business Information


User Account Information


User Options
Enable Card-Masking
(display only last 4 digits of credit card numbers)

Available Report Modules

Recon Solution

Back-office settlement reporting with ability to view settled batches and transactions, research and reconcile deposit and funding activity, retrievals and chargebacks, manage exceptions and statements. With access to view online statement.

Virtual Transaction Manager (VTM)

Front-end point-of-sale reporting with ability to research and reconcile, view batch and transaction activity that occurred on the Chase Paymentech front-end platform within seconds of them occurring.

Online Statements
Your Resource Online profile allows online access to your monthly statement! If you would like us to stop mailing out paper statements, please contact our 24/7 Help Desk at 1-800-265-5158.