Paymentech Online Transaction History Search Tool

We created Paymentech Online to provide advanced online access to the information and services your business needs most for a competitive edge in day-to-day data management. You get virtually instant access to your transaction data and financial reports. Use Paymentech Online to improve your bottom line and make more informed decisions about payment processing now and in the future.

Thanks to Paymentech Online's powerful suite of reporting and reference tools, you can deliver better service to your customers and track key transaction details, industry-wide trends and new ideas - the kind of information that will help you manage your operations and keep your business ahead of the competition. And not just during business hours - but 24 hours a day, 7 days a week, 365 days a year.

Paymentech Online is your single-source destination for all your information and reporting needs. With multiple options for accessing and using your financial data you can view, print or download information in just a few key clicks. Now you can retrieve data quickly when a customer calls-saving you time and allowing you to deliver better service to your customer.

• Transaction history - View authorizations, deposits, refunds, chargebacks and other payment information in detail. Also, provides a complete picture of each customer's purchasing activity with you.
• Financial reports - Obtain timely access to your financial reports. View, print and download multiple reports that complement your company's internal accounting systems, streamline back-office operations, and assist in chargeback resolution. Manage your employee's access so that each individual employee views only the data he needs to see.
• Bank information - Find direct contact numbers for MasterCard and Visa card issuing banks, updated regularly. This tool is useful when you suspect fraud, need to verify address information or wish to confirm that a card has not been stolen. You can also access Commercial Card BINS to help you obtain proper information when your customers use purchasing cards.
• Funds transfer - View current and historical bank deposit information for all bank accounts.
• News notes - Read about current payment industry news, new Chase Paymentech products, regulation changes and more.
• Online documentation - All standard documentation-training manuals, technical specifications, merchant forms, product information-is available in Adobe Acrobat format. The files are available for online viewing, printing and downloading.
• Online contacts - Contact Chase Paymentech by email for support or to make comments and suggestions on products and services. Or, view our list of key Chase Paymentech contacts for quick and easy access to telephone numbers for departments and services you need most.

Paymentech Online is available to users of our multi-channel processing platform.